Pre-Order Info
One-time pre-order promotion!
It’s time to Rule the Game, it’s time for Winners.
Buy selected products from the new DARCODE PROMOTION collection for a one-time pre-order price!
We offer you a strictly limited edition of our PRE-ORDER promotion, where you can save several times over. In total up to 55%!
Sign up immediately for our exclusive Limited offer
Only a limited edition will be offered, so don’t wait and secure your offer!
About Pre-Order
If you choose to buy from my pre-order promotion from Darcode, you get the best quality and design at an unbeatable price. For this reason, please choose your right size and color, it may be the case that the usual return policy is void.
Delivery Policy
PRE-SALE : Delivery time is accepted with order! We manufacture directly on customer request – this is not in stock – so we have extended delivery time! Special requests must be discussed in advance by email. Thank you for your understanding!
Cancelation
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
FAQ PRE-ORDER
General
PrE-Order Promotion
Pre-order! If you choose to buy from our pre-order promotion from Darcode, you get the best quality and design at an unbeatable price
We offer you a strictly limited edition of our PRE-ORDER promotion, where you can save several times over.
In total up to 50%!
Same terms and conditions aplying . For this reason, we encourage you to review these terms and conditions whenever you use this website.
Size Chart
Use this size chart to determine the size in which you should order your style.
You are very unique. We take at DARCODE’s consideration for that. With DARCODE you can combine all parts perfectly. We guarantee that all colors and color combinations fit together perfectly. So you can mix not only the colors, but also the sizes according to your ideas and needs. Only you decide!
* Instructions:
Please always mesaure directly on your body. Because the measurements in this size chart are based directly on your body masses, not those of one of your garments. If your results are between two sizes, we recommend that you choose the larger size.
If you have any questions about the sizes or regarding your order, you can also contact our support with confidence
All returns / exchanges must be returned within 14 days of receipt.Make sure that All items that you send back have not been worn, are clean and folded. All items must have their labels and be in their original plastic packaging so that they are ready for resale. We are unable to accept returns if an item was worn or dirty. All returns / exchanges are subject to a restocking fee of 5-10% (based on the purchase value of the item or items). As a general rule, we waive this exchange fee, provided the item (s) are ready for resale. If you return part (s) of the order for which you received free shipping, we will deduct the shipping cost from your refund. Returns of non-EU articles may incur costs due to customs regulations and import regulations. If you have any questions, please do not hesitate to contact us in advance: shop@darcode.es or via our contact form. Just follow these instructions: Pack the items and enclose a copy of the delivery note (Please let us know What we should do: a return or exchange If you would like something to change, please check the website to make sure the item you want is in stock.) Address to: Darcode Av. de Francia 26, 35100 Maspalomas, Provinz Las Palmas España Send and send out sufficient please Note the parcel tracking number. By means of this number you can track the way of your return online and thus also check, if it arrives correctly / arrived. Please keep the receipt that you receive when you submit your package. In the event of a packet loss, you will need it for tracking. We always recommend you to use the package tracking as we can not take responsibility for lost or delayed returns. We only take responsibility when the package reaches our warehouse. You will be informed by e-mail as soon as we receive your package.
Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.
Shipping / Delivery
When will my order be processed?
All orders will be processed after promotion ends
How long will it take for me to receive my order?
Estimated delivery time within 60 days after the end of the promotion
2.3 How can I track my delivery?
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your digit Order Number for all Canarias deliveries.
For deliveries, you may track your orders here
2.4 What are the shipping charges like?
Shipping is FREE on all Orders above 150€ for all Canarias Coreo deliveries via Standard courier. For other orders under 149€ deliveries you may select your item and proceed to the check out page as charges are based on weight and volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration
2.5 Can I change my shipping address after my order has been confirmed?
Unfortunately, we are unable to redirect orders once your order is confirmed. Therefore, please ensure you provide the correct shipping address.
2.6 There is a missing item in my order, what should I do?
We apologize for sending you an incomplete order. Please contact our Customer Care Team at shop@darcode.es and we will get back to you as soon as we can.
2.7 I’ve received a defective item, what should I do?
We apologize if you had received a defective item from us. Please contact our Customer Care Team at shop@darcode.es with a snapshot of the product and we will get back to you as soon as we can.
2.8 I’ve received an incorrect item, what should I do?
We apologize for sending you the wrong item. Please contact our Customer Care Team at shop@darcode.es and we will get back to you as soon as we can.
2.9 I’ve purchased the wrong size or color
We do not provide exchanges for size or color. We do however, accept returns for products purchased from us. You can refer to our Returns & Exchanges policy here and its procedures.
2.10 I have not received my parcel, what should I do?
Kindly drop an email to our Customer Care Team at shop@darcode.es if you have not received your parcel after 60 working days by the end of promotion and we will assist you accordingly
2.11 Will there be an additional charge for redelivery?
There are no additional charges for redelivery up to one times. It is chargeable on the second attempt onwards.
2.12 I have yet to receive my parcel within the stipulated time frame. Whom can I contact?
You may check the status of your parcel via “Track your order” at to find out why it might have been delayed. Alternatively, you may drop us an email at shop@darcode.es and we will assist you further.
Need Help or Advice
I’ll be happy to answer all of your issues regarding size and fit questions, product Information, delivery issues, exchange and returns, order queries.
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